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Formally Yours

Services:

Dress & Attire

Creating a Lifetime of Elegant Beauty!
Phone: 770-923-5800 
475 Rockbridge Rd. NW, Lilburn, GA 30047
 
Overall Rating
4.3 out of 5.0
Quality of Service:
4.2/5.0
Responsiveness:
4.2/5.0
Professionalism:
4.1/5.0
Value for Cost:
4.6/5.0
Flexibility:
4.2/5.0
 
45 Total Reviews
 
Concerned Friend
Wedding: 6/2/12
0.4 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
1.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
1.0/5.0
Flexibility:
0.0/5.0
Brides and bridesmaids be ware! Seems like everyone gets 1 good visit and then all other visits are down hill :( The staff was abrasive, rude, and short. There motto is not customer service, the motto appears to be blame the customer (they will talk over you and make up lies straight to your face), so I recommend paying the extra $10 to make purchases elsewhere so that the experience can be enjoyable (in fact, it would take a $500 difference for me to even consider making another purchase there).
Amanda
Wedding: 4/21/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I found my dress at Formally Yours and highly recommend to check this place out. They have a huge selection of dresses. Everyone asked me where I got my dress and how gorgeous it us. I also had it altered there and the seamstress did an amazing job!!! She did everything I asked and the dress was perfect!!!!
Bonnie
Wedding: 3/10/12
2.0 out of 5.0
Quality of Service:
2.0/5.0
Responsiveness:
2.0/5.0
Professionalism:
2.0/5.0
Value for Cost:
2.0/5.0
Flexibility:
2.0/5.0
I'll make this short- my wedding was a destination happening on 3/10 and I was leaving town on 3/06 I ordered my dress in October, and was told that it would be in in ~1month due to the designer and was not advised to rush it. I called in December and was told that it would not be in until February and that at this time I could not rush it, even if I paid extra money over the rush fee. I called back in February and they told me that it might be in, and that they would call me back. No call. I called back again and they said that it wouldn't be in until 2/21. Then, of course I was forced to use thier seamstress due to lack of time- this portion is fine because the seamstress they have on staff is amazing. She finished my alterations but, hello, extra $200. Most people I talk to have told me that if their dress gets altered at the place they bought it from that it is covered in the cost of the dress. Anyway, I did not bring my dress home until 2/28. I left for my wedding 3/06. IN ADDITION to this- Formally yours ordered me a size 4 in October- I lost 10 lbs from October to February, and the dress was TIGHT when it arrived. WHAT IF I HADN'T LOST THE WEIGHT?
jessica
Wedding: 9/24/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
they were so nice and she knew exactly what I wanted. It was the best time I had looking for dresses
TeamWe2011
Wedding: 9/23/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I came into the salon without an appointment but I was greeted promptly and assisted by the store's owner. Within 6 dresses she had me into my perfect wedding gown. I came in with a totally different style in mind (which she found for me as well) but I ended up leaving with another style that I thought would be out of my price range. Luckily I was able to get that style of my dreams at at reasonable cost and great quality. I had come here after a recommendation from another friend who also bought her dress from here. I was also happy to be helped by the store's owner she was able to zero in on my heart's desire in no time. I am not sure that other consultants would have been able to do that just based on watching other appointments.
Rachel and Dallas
Wedding: 9/17/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We went to Formally Yours because they are the one shop in town that doesn't require appointments. The staff are friendly and helpful and I found my gorgeous wedding dress with their help!! They have beautiful dresses at great prices!
Katye
Wedding: 7/31/11
4.2 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.0/5.0
I went to Formally Yours because they seemed to have all the dresses I had found online (many shops would have one or two, but Formally Yours had them all!). The consultants are young but really know the store's merchandise. My consultant brought it a dress that I would have NEVER picked myself but when I put it on, I knew it was the one! It had most of the elements I knew I wanted but had a few quirks that would have made me pass right over it! Thank you to my consultant! My bridesmaids got their dresses here because of the discount. After reading some reviews, I was hesitant to get the dresses through this store, but we never had any problems. They were up front about all charges, discounts, etc. They were organized unlike many other stores--I have had to get two bridesmaid dresses for friends weddings in the last two months and these stores (NOT formally yours) have been horrible. The other stores had the wrong dress where I had to correct them, or they tried to charge me the undiscounted price, etc. NONE of this happened to my girls at Formally Yours. I also got my alterations done here because of the alterations cap-I only paid 180 for everything and Liliya, the seamstress, is awesome. She also altered my mom's dress for only 60 (there were extensive alterations to be done so the price is very reasonable compared to others). Overall, we had a great experience.
jmaddox80
Wedding: 5/28/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The staff at Formally Yours were so helpful in the whole process. This was my 2nd purchase there. I was a maid of honor a few years ago and purchased my dress here and loved them so much I went back for my wedding dress and could not be happier with the service!!
Lucy
Wedding: 5/9/11
1.0 out of 5.0
Quality of Service:
1.0/5.0
Responsiveness:
1.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
1.0/5.0
Flexibility:
1.0/5.0
I would not recommend this place to anyone. They made false promises, ordered the wrong length, and beads were falling off the dress when I got it.
MAM2011
Wedding: 4/22/11
4.6 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
I had a great experience at Formally Yours! When I first walked in, I was greeted by Lindsey, who is one amazing bridal consultant. I had tried on a few dresses at another shop, but really had no idea what type of dress I wanted. I started talking to Lindsey, and she asked what elements I liked in a dress - I named 5 or 6 random elements that I liked, and she immediately knew what dress I should try. I absolutely fell in love with the very first dress she pulled for me. I tried on about a dozen other dresses, but none compared to the first one! If you're confused about what type of dress you want - go talk to Lindsey and she will solve your dress woes! Also, Lindsey also helped me solve all of my bridesmaid dress/color issues. She literally spent several hours with me - helping me pick colors and dresses that would look great on my bridesmaids. The price was great - with the discount the dress price was lower than any other shop I found in the metro Atlanta area. My dress and all of my bridesmaids' dresses arrived quickly with absolutely no issues! There were a few issues with alterations - I only had a hem and bustle put into my dress, so that wasn't an issue. One of my bridesmaids, however, had to have some MAJOR alterations done to her dress. I believe the wrong size was ordered, but the shop tells you that they only recommend a size, so they aren't liable for that. However, the seamstress was able to fix the dress - but my BM had to order an extra yard of fabric (at $50 a yard! YIKES!) and get extensive alterations done. Thankfully, there is a cap on alterations so despite having the entire top of the dress redone, the alterations only cost $40. We were very considered about the dress right until she picked it up two days before the wedding, but as promised, the dress was fixed and my BM looked great! Another thing with alterations - her hours are nuts. I know the shop doesn't control that because she's an individual vendor, but it's very difficult to get alterations done if you aren't available during the week because she's only there one Saturday a month. Overall, a great experience with Formally Yours. If you go there, ask for Lindsey! (who is also starting to get into floral design - she did all of my flowers and they were AMAZING!)
Connie
Wedding: 3/19/11
4.9 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I live in New York, home to Kleinfeld (SAY YES TO THE DRESS) and the home base for Vera Wang. But my parents live in Lilburn, Georgia, so I thought I’d check out some shops with my mom during a trip home, since I hadn’t found anything I liked in New York. And guess what? A shop in Georgia had something none of the stores in New York had. Before coming to Formally Yours, I had never heard of the Martina Liana brand, and I’m so happy that Lindsey introduced me to it. My dress was absolutely perfect! I had planned to change into a reception dress, but I didn’t want to take off the gown—I wore it the entire night! Now, I’m finding that tons of bridal shops carry the Martina Liana/Essence of Australia lines. It’s nice to know that Formally Yours was there first, just in time to show me the perfect dress. And their seamstress, Lillya, is the best! She turned the one-shoulder, jeweled strap into a lovely halter, gave the top a deeper sweetheart, and made the dress fit me like a dream. On one note, although I enjoyed working with Lindsey, the other staff during my dress fittings were a tad cold (except a brunette girl who helped me with the veil--she was nice). Maybe I'm just used to all the wedding kindness I received from other vendors!
Br2261
Wedding: 2/5/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had a terrific experience at FY! They staff is VERY nice and they were so helpful in answering any questions that I had! They dress came in perfect timing, and their seamstress is top notch!!!! GREAT EXPERIENCE!!!
Teresa
Wedding: 10/23/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
Formally Yours was a lifesaver for me. I was able to find the most awesome bridal gown. I was also able to get the most flattering dresses for my girls. Everyone knows how difficult it is to try to flatter all your bridesmaids with one gown. The staff was very helpful and friendly and we all looked gorgeous on my wedding day!
Catherine
Wedding: 9/17/10
2.0 out of 5.0
Quality of Service:
2.0/5.0
Responsiveness:
2.0/5.0
Professionalism:
2.0/5.0
Value for Cost:
2.0/5.0
Flexibility:
2.0/5.0
I found my dress here after looking at several other places. LOVED my dress, but in retrospect, I wish I would have purchases it somewhere else. I went in a few months before the wedding to have the dress (I purposely ordered big) taken in. The seamstress pinned the dress on me, but when I picked it up 2 weeks later, it was WAY too tight. (I had even lost 2 pounds.) The shop did nothing to help me find a solution, and the seamstress was reluctant to make changes to the dress. I found the situation extrememly frustrating, and I never felt like they were interested in providing quality service. The sale had been made, and I was on my own. Long story short... I found several dresses here that I liked, but if I had it to do over, I'd have gone to a different store to order the one I picked. As a side note, they charged me $10-15 for the dress bag. You'd think they could throw that in for free after I spent nearly $1000 on a dress.
Kristi and Calin
Wedding: 8/8/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Formally Yours was awesome! I went to about 15 stores before coming here, and the first dress she gave me to try on was "The One". And off the rack so it was 25% off! I would totally recommend them to anyone!!!
mchamb
Wedding: 7/30/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This was a great place to find my dress..with lots of options and helpful sales associates. I was very pleased with my dress, the time in which it came in, and the alterations. I have recommended them for many friends who have since gotten married..leading to many of them purchasing their dresses there as well.
April
Wedding: 6/4/10
4.0 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
3.5/5.0
Formally Yours was the only place in the state that I could find a dress I had seen online. My consultant was very helpful and gave me options. My dress was perfect and it actually arrived in the store the same week I ordered it. Dealing with the seamstress was a little stressful because her hours are weird and I felt like she was trying to deal with too many brides at once. Once it was done, though, my dress fit perfectly. Now, all of my friends are getting their dresses here because it is a unique place with reasonable prices- especially the 1st vist 15% off.
mmangascle
Wedding: 5/15/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I found the perfect wedding drees for my personality here! The staff was great at helping me narrow down the style I was envisioning, since there were so many dresses to choose from. I was able to get a better price since the dress on the rack was my size. We also had the alterations done at this store, and I was very happy with the finished product.
maggs
Wedding: 4/5/10
4.8 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My girls looks online and every other shop on their free time. I got my dress at a different shop but the brides maids and maid of honor dresses were purshased at Formally Yours. The staff were very helpfull, the dresses came early enough for alterations. The lady that did the alterations was very nice, she worked fast so the girls could get their dresses early for the wedding. I would recommend others to visit them before deciding on the first place you go to. I searched online for a long time and finally I found them and my girls were able to find something they likes. The dresses looked great.
Kelly
Wedding: 1/30/10
4.5 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
I have been using the store for my formal dresses since I was in high school, and Formally Yours did a great job in assisting with my wedding dress as well as all of my bridesmaids dresses, as expected. The girls did a great job of listening to what I was interested in and not forcing anything on me. Something to consider. They also give a 15% discount if you buy the dress the day you come in to try it on. The only problem I encountered with Formally Yours was when I needed to get my wedding dress altered. Normally the seamstress is at the store monday-friday, but it seemed that everytime I would drive from Augusta she was not there. After three tries I finally set up an appointment with her. She was very creative with my bustle, giving me a combination of an american and french bustle. It looked awesome! I would definitely recommend this store. Their service was fantastic!
 
 
Find Formally Yours reviews from newlyweds in Atlanta that used Formally Yours for Dress & Attire services.