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New Natalie's Bridals

Services:

Dress & Attire

Phone: 404-352-1616 
919 Chattahoochee Avenue, Atlanta, GA 30318
 
Overall Rating
3.6 out of 5.0
Quality of Service:
3.4/5.0
Responsiveness:
3.5/5.0
Professionalism:
3.3/5.0
Value for Cost:
4.2/5.0
Flexibility:
3.6/5.0
 
58 Total Reviews
 
Future Mrs. Reese's Pieces and Mr. Reese's Pieces
Wedding: 10/20/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I was hesitant about coming to this shop because of a lot of negative reviews I read online... but I have to say, it was actually my best experience in shopping for my wedding dress! I'm a plus size bride and a good amount of bridal stores I went to had a very limited selection for me to try on, which really discouraged and disappointed me. There are more than just skinny girls getting married in the world!! New Natalie's has a GREAT selection of gowns for plus size brides! That was the first thing that really got me when I went there, I actually had a chance to try on a lot of dresses because they went higher than a size 18! Of course they have more dresses for girls who are not plus size... but the selection they have is great. I cannot express to you how impressed I was with their selection. The prices of the gowns are also amazing!! The dress I got from them was the perfect price in my budget. My consultant, Carty, was also great! She was very nice and friendly. She never pressured me into purchasing a gown. In fact, no one at the store did, which I think is great because this is not something you should be pressured into doing. The only thing I did not care for, is the fact that they do not allow you to take pictures unless you purchase the gown. I understand the whole concept of them not wanting you to steal the dress design to make it yourself... but when you try on so many dresses, they all start to look the same and cannot remember which ones you really liked! Other than the whole no taking pictures thing... my overall experience was great! I highly recommend New Natalie's for your bridal dress shopping... especially if you're a plus size bride that would like to have a lot of options...
Elaine
Wedding: 10/15/11
1.2 out of 5.0
Quality of Service:
2.5/5.0
Responsiveness:
1.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
1.5/5.0
Flexibility:
1.0/5.0
The only thing about them that I can really rave about was my consultant Piper. She was amazing and the only thing I can smile about with them. My dress was ordered 5 months in advance from a trunk show, though I had no problems with my dress my bridesmaids dresses weren't ordered properly. They were ordered 4 months before the wedding. They came in less than a month before the wedding and weren't right at all. Completely different fabric from what I ordered which made the dressed different colors. They re-ordered them but wouldn't credit, after all my bridesmaids said enough about it they finally gave each one of my bridesmaids a $25 credit. The week of my wedding she called and said she would be sending a $75 check to me for all my bridesmaids credit that Thursday. I've been married 11 days and I still haven't received the check to give to my bridesmaids.
Heather
Wedding: 9/25/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I was able to find my dream dress. I found a couture gown that was just new to the showroom and not even on the website yet. I was blown away by the dress and the personnel worked with me to create the perfect look for my big day~
Megan
Wedding: 8/20/11
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
5.0/5.0
Lots of stunning dresses to choose from! My dress was received in plenty of time for my wedding (but I know that others have not been so lucky). The only down side was alterations, which were not done in-house and at an additional cost. When I paid $1100 for a wedding dress it would be nice if that included adjusting the hem and adding a bustle but it didn't.
Gina M
Wedding: 4/27/11
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
I must admit before writing this review I read through the others and thought I had to have gone somewhere entirely different. But, I didn't! My daughter and I after being at 2 other bridal stores ended up at New Natalie's completely on a lark. We phoned ahead to ask if it would be okay to just stop in and get a feel for what they had to offer. We were welcomed to do so and on entering the store, were greeted energetically, kindly and warmly by the husband of the owner. We had a WONDERFUL conversation with him and I just knew immediately, that we were going to be taken well care of and we were! He asked my daughter specific questions about her budget and her ideal dress...then went about showing us how to navigate the store allowing us to pick up to 6 dresses and place them on a rack for when we were ready to visit with the consultant. Not once did we feel pressured or intimidated by any of the staff as we had experienced at another well known bridal store in the area. I was both shocked and RELIEVED that the very first dress my daughter tried on immediately became known as THE DRESS! The price was amazing, the dress is beautiful and our consultant Piper was truly a gem to work with. We CAN NOT wait to go back for her fitting once the dress arrives. As to the additional incentives of paying up front...I can not speak to those as we have already found the place where we will be getting my daughter's tiara and we are making over my veil for her to wear so we have no need to purchase anything additional. I honestly feel sorry for the bad experiences some of the girls have posted here because we had nothing but a positive experience and will continue to highly recommond New Natalie's Bridals to everyone! OH one last side note...yes, the building is in a less than wonderful side of town and at first we nearly turned the car around to head home...I'm glad we didn't. As a former designer I visited many venders in that part of town and learned you can not judge a book by it's cover. If you are wanting a chi-chi bridal boutique experience, this is not the store for you. If you can overlook the shabby exterior and barebones interior while remaining focused on buying a beautiful gown at an amazing price than by all means...happy hunting!
Sloane
Wedding: 4/16/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Great experience! I came in four times before finally making my purchase. Carty was great everytime! Thank you so much for your patience and help finding my perfect gown!
dymond6
Wedding: 3/20/11
0.4 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
2.0/5.0
Flexibility:
0.0/5.0
I called New Natalies 2 days before I went in looking for 1 particular dress, and the guy (heavy accent) said that they had it in the size I was looking for and that I should come in. I called in Friday morning and said I will be there between 3 and 4 and I will be on my lunch break, so please pull the dress as I will not have much time. I drove about 30 miles, im not sure of the time it took, but this is Atlanta and around that time was traffic, I went because I was ready to purchase that day so it would come back by my October wedding. When I get there the man had left, and one sales lady says, go on back and look through the racks. I stated that I was only there for one dress and I had to leave. Long story short, they never had the dress in stock. He only wanted me to come in the store and try other dresses. He assured me that the dress was there. I spoke with him on 3 occasions regarding the dress. I overheard a sales person say, I heard him talking to her and he knew the dress was not here. Needless to say I was HOT! I told the owner how inconsiderate and unprofessional that was. I had to battle traffic from Stone Mountain to Atlanta and back again. Gas is too high, for him to blatantly lie that way. If you choose to buy from them I guess you should have them say 'yes, the dress you want is right here in my hands'.
Theresa and Chris
Wedding: 1/8/11
3.6 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
2.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
I was treated rather well when I visited New Natalie's. However, I would not recommend them for out-of-town brides. A few months after I ordered, they called me to let me know my dress would be shipped that Friday. I never got shipping confirmation (or my dress), so I called to confirm they had shipped it. Every day for three days they said it would be shipped that day. Finally, someone let me know they had accidentally put it in the section for in-store pick up, not shipment, which is why it ended up being shipped days later than they had promised. It's so stressful relying on them to ship the dress, I was about to drive to Atlanta to pick it up myself. Great value, unresponsive after you've paid. But it all worked out in the end.
Kristin
Wedding: 1/1/11
3.9 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
3.5/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.0/5.0
Overall I was pleased with my dress and I was pleased with my service while in the store. However, my dress was a month late, which made things difficult since I lived out of state. They did ship my dress overnight mail so it would arrive at my parent's house the weekend I was home, but we had to pay for shipping. I knew going in that this wasn't a high end boutique and that the service may not be outstanding, so I was never disappointed as I got a good price on my dress. We also ordered my bridesmaids dresses through them and got a discount, which was nice.
dreynolds1009
Wedding: 11/27/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
New Natalies was a GOD SEND! Well, really it was RUTH (seamstress) that was the GOD SEND. LOL She helped me with my dress at the last minute and was sooo helpful. Her sister Maria was great too! Thanks to both of you for making my day so special!
aaa237
Wedding: 10/23/10
4.2 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
This is not your typical froo-froo bridal boutique, but my sister found an amazing designer dress here for her wedding 3 years ago and I went here first before trying any of the jacked-up price boutiques in Atlanta. I am so glad I did. I had a great consultant who assessed my needs and body type very well and helped me choose a few dresses to start with since I was pretty open to what dress was right for me. Well it only took 8 dresses and on the final dress (which she pulled for me to try) it was definitely the one. I recommend you not use their alteration services though, since you can get they done cheaper somewhere else. I also bought my veil with the dress and got a discount. I ended up getting a beautiful W2 by Watters dress at a tiny fraction of what they go for in the fancy boutiques, and with none of the pressure that also comes with those places. Just be aware that it is not fancy by any means, but the quality of the dresses is top notch and to me that is all that matters. We also ordered all of te bridesmaid dresses from them and that worked out very well too.
Southern Fried Karma
Wedding: 10/17/10
4.0 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
I shopped at New Natalie’s twice. The first time was in the beginning of my search for a dress. The sales consultant was nice enough, but the service was not all I hoped it would be. Despite having an appointment, I waited quite a long time, and I was not permitted to try on all of the dresses I wanted to try because the consultant thought they would not be flattering. I was also hoping for a silver dress, and they had none in stock for me to try. They did, however, have a good selection of plus size samples. I eventually decided not to by a dress at New Natalie’s and to have one made. The one I had made, however, turned out to be a disaster. So, I was without a wedding dress one month before my wedding! I went back to New Natalie’s out of desperation since they are now the only store in Atlanta with plus size samples for sale. The sales staff was still mediocre, but I found a gorgeous dress at a phenomenal price. Their in-house alterations staff (Ruth) rushed the dress for me and her work was perfect. This is an excellent salon for those on a budget or needing hard to find sizes, but you should not expect the same sort of attention from sales staff that you would get in a high-end salon.
Kila
Wedding: 9/19/10
2.1 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
2.5/5.0
Professionalism:
0.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
0.5/5.0
Unfortunately the service was terrible, but Maria the bridal consultant was awesome and her sister Ruth (alterations) was great! The owner was terrible, and the customer service was really bad!
Kimberly and Bryant
Wedding: 9/4/10
4.6 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The ladies of the staff were very friendly and helpful. However, the men who sit behind the front desk (I assume they are the owners) were somewhat rude everytime I visited the store. However, I was very pleased with the quality and price of my dress. My wedding guests all said it was one of the most beautiful dresses ever and I even had offers to buy it after my wedding.
Ashley
Wedding: 8/14/10
2.8 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
2.5/5.0
Professionalism:
2.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
2.5/5.0
I looked myself for a wedding dress here. I had an appointment, and I was disappointed I had to wait for 30 minutes for someone to help me. I was also disappointed in their strict "3 dresses only per appt" rule. I was also further disappointed that the lady helping me insisted I try a certain dress. I told her I was certain it wasn't what I wanted, yet she brought it in the room anyway. I appreciated her help and respected her advice, but I was sad that when I strongly disliked it and wanted to try on another dress instead as my 3rd dress, she wouldn't allow me to, though it was already sitting in the room, and I had saved it to try on last. Again, I liked her enthusiasm, and I would gladly try it on as an extra, but I didn't know that by "being nice" I was forfeiting the right to try on the dress I'd looked forward to trying on the most. This was just one lady, but I did ask the manager about it, and she said "too bad." I went back to try it on, and it was gone. It was a shame. My bridesmaids did all get their dresses there. It was a tough ride, basically, but I am glad they found dresses they loved and at great prices. One of my bridesmaids was pregnant, and my friend requested she just order a dress much larger than her current measurements, since the wedding was 6 months away. Seems logical. She asked for a size 10 to have altered, and, for some reason they ordered an 8. Also, the other 5 bridesmaids were all size 2's--pretty easy to remember. They ordered 3 2's and a 0 and a 4. Luckily, two of my bridesmaids were on the cusp each way of the sizing, so they could wear them, but it was annoying. For many people, this would be a big issue. For my pregnant friend, it was a big deal. Luckily she is very feisty and she got them to re-order her dress after finally convincing them that she did not order an 8. She got it in a week before the wedding and thankfully had an alterations place able to do it that quickly. So....you get what you pay for, I guess. I'm not sure if it was worth it. Had it been more detrimental, it definitely wouldn't have been, but luckily for us, these particular mishaps worked out. For someone else, they very well may not.
Jessica
Wedding: 6/12/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I got my wedding dress from New Natalies and it was BEAUTIFUL! The staff was helpful and nice (and NOT snotty, like most Atlanta bridal shops). I wish I would have gotten my bridesmaid dresses from there (but it was too late), because they were AWESOME!!!! I would recommend New Natalies to every bride!!!
Sharon and Jeroskee
Wedding: 5/29/10
2.9 out of 5.0
Quality of Service:
2.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
2.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
3.0/5.0
If you're not too concerned with customer service and want a good deal on your dress, then this is your place. I got an awesome dress here for a good price.
Jessk
Wedding: 5/9/10
4.1 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
Store is very big, kinda of crazy with brides trying on dresses. It is pretty organized on what you are looking to find style wise. I found my dress (Impressions) in a magazine and when I showed the saleswoman the picture, she told me that she did not have it but then rememebered seeing it. They had just gotten it in that day. I bought the dress. They honored the price that I found it for online, which was nice. It saved $100. Overall a god experiance.
Leslie
Wedding: 4/17/10
4.3 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Although it was quite a drive, I went to New Natalies for a Maggie Sottero trunk show. I thought it very odd that I was only allowed to try on 5 dresses during the trunk show, but I understand wanting to keep the appointment moving and not lasting all day. Luckily, I found two dresses out of the 5 that I loved and the sales assistant was more than helpful in helping me decide. Once I purchased my dress, they helped me with a few accessories and my dress came in in the time frame that they gave me. I am very pleased with my experience there!
maggs
Wedding: 4/5/10
3.8 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
4.0/5.0
I did go to davids bridal first and found 3 to choose from. Then my sister in law told me about this place and on my first visit I found my dress. I think they have a lot of choices to make a decision. The staff was friendly, I didn't get anything else there but we tried on some bridesmaid dresses and was able to find it cheaper at another bridal shop. As we all know, as a bride you have to take your time, visit different places, try on different dresses.
 
 
Find New Natalie's Bridals reviews from newlyweds in Atlanta that used New Natalie's Bridals for Dress & Attire services.